[about]

Matt MacNaughton

Experienced Product Development and Strategy leader.

Built and sold a SaaS startup to a public company (DLX), led Global corporate product teams based in Europe, Australia and Isreal. Managed team sizes ranging from 25 to 3 in agile, waterfall and agentic methodologies.  

Developed RAG and MCP-driven AI products, and architected agentic/autonomous engineering processes.  

[experience, awards & education]

Flight Crew

2026 - Present
Los Angeles
Founder

AI Operations platform and consulting services. Architected an early-stage technology-enabled AI operations platform for digital first DTC and CPG brands.

The platform provides operators with strategic guidance, automated AI Skills that execute operational work, and actionable analysis prompts generated from each customer's proprietary datasets. The system runs nightly against a brand's Shopify store, email platform, ad accounts, and operational data, and delivers prioritized, evidence-backed direction the operator acts on directly through a custom MCP server integrated with Claude.

Deltatre

2020 - 2026
Los Angeles / Turin, Italy
Director of Product Experience

Driving product strategy for global Sports & Entertainment clients, enhancing FORGE platform growth, and leading customer-led product delivery across Deltatre platforms.

Direct oversight of NFL, MLB, NHL, MLS, NWSL and support product efforts across Global customer base that includes Olympics, Juventus, LIV Golf and more.

First Media

2019 - 2020
Los Angeles / Tel Aviv, Isreal
Director of Product

Headed up growth and product development efforts for a social video company’s owned and operated (O&O) media properties. Built out a direct response performance marketing business (billions of video views captured annually).

Formulated media buying frameworks for Facebook, Snapchat,Twitter, Google, Taboola, etc. Strategized product plans, financial forecasts,and prototypes for development.

ATTN:

2018 - 2019
Los Angeles
Senior Product Manager - Revenue

Introduced digital interactive product opportunities with Branded Content division. Determined product development requirements, created product design prototypes, and oversaw project delivery.

Managed advertising clients, collaborated with development teams to address all feature and change requests. Supported business expansion by overseeing product development budgets, forecasts, and planning.

Consulting

2016 - 2018
Los Angeles / Sydney, Australia
Product Management Consulting

Bureo (recycled materials startup):
Advised on securing Series A financing from Tinshed Venture (Patagonia’s venture arm) for new business line.

Implemented operational model, analyzed business financials, and deployed capital investments to drive strategic product growth.
    
Telstra :
Led client’s channel partnership efforts with Microsoft’s retail products group.

Aligned strategic channel product development and co-sell models to maximize channel adoption and opportunity.

Prepared deployment and product adoption frameworks to onboard customers across complexmaintenance and repair operations.

Telstra:

2014 - 2016
Sydney / Melbourne, Australia
Senior Product Manager - Digital Marketing

Directed multi-platform ICT product development and operations for Telstra’s B2B digital marketing products and services. Forged pivotal partnerships for product group with Microsoft, Adobe, Cisco, Samsung, and domestic solution vendors.

Attained $4M in product development capital to produce full productized operational budget, product model, and service construct.

PromoJam:

2008 - 2014
Los Angeles
Founder / CEO / Head of Product

Built, ran, and sold venture-backed startup to a publicly traded company (DeluxeCorporation).

Raised successive rounds of venture capital, developed high-value customer base, and recruited top-notch engineering, sales, and marketing organizations.

Group Executive Award

Telstra -2016

Recognition of individuals and teams who make an exceptional effort and contribute to our GES Goals (Financial, Customer and People) while living Telstra Values.Individual Award in Global Products and Solutions

Bachelor of Arts

(2004 - 2006)
Claremont McKenna College
(2002 - 2004)
Northeastern University

Reforge - Growth

(2018 - 2020)

Growth product development and marketing masterclass lead by Brian Belfour and Andrew Chen

Anthropic Academy -
Claude for Work

2026

Completed the curriculm for Claude for Work as part of the Claude Partner qualifications for Flight Crew's consulting services.

Reforge -
Product Strategy

2022

Participated in the 2022 Product Strategy cohort for

Get in Touch

Feel free to reach out if you'd like to discuss a project, collaboration, or just want to connect.